First Line Management Course

An ideal course for those new to the role of being a manager

The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course.

Run over two days, the syllabus of the First Line Management course will cover a wide range of topics to give new or inexperienced managers a firm understanding of the foundations needed to begin their journey as a manager. It includes units on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development.


Course Syllabus

The syllabus of the First Line Management course covers the following:


MODULE ONE - ROLE ASSESSMENT AND PERSONAL DEVELOPMENT PLANNING

  • Understanding roles and responsibilities
  • Outline framework of management
  • Taking the step into management
  • Identifying personal development needs and planning


  • MODULE TWO - EFFECTIVE COMMUNICATION SKILLS

  • Communicating to be effective - how and what to communicate
  • Designing effective questioning techniques and listening actively
  • Non-verbal communication
  • Dealing with, and responding to, differing communication styles


  • MODULE THREE - MANAGING YOURSELF

  • Use of planning tools and techniques
  • Dealing with time stealers and interruptions
  • Learn how to delegate effectively


  • MODULE FOUR - MANAGING YOUR TEAM

  • Understanding different management styles and how to use them
  • Recognising performance management
  • Setting expectations and clearly defining roles and responsibilities
  • Pinpointing performance
  • Motivating your team and individuals
  • Learning the management actions required to maintain team effectiveness
  • Team dynamics
  • Looking at individual behaviour within teams


  • This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is flexible and can be tailored to the specific requirements of a new first line manager or managers, making it ideal for companies or organisations who require an in-house first line management training course which is attended by a number of current or potential managers.

    If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please call us on 0844 800 3295 or use the contact form found by clicking the "Contact Us" tab at the top of the page to submit a brief description of your training requirements and we will get back to you.

    Want an accredited first line management qualification? Why not consider..

    ILM Level 3 Award in Leadership and Management


    As well as providing our own first line management courses, we also offer the ILM Level 3 Award in Leadership and Management qualification.

    Accredited by the Institute of Leadership and Management (ILM), the ILM Level 3 Award in Leadership and Management qualification is also aimed at managers who have had little or no previous formal management training. Along with core management skills and performance of management tasks such as project management, leading meetings and delegating, the course syllabus aims to develop managerial skills by covering many related subject areas including leadership, planning and managing change, communication skills and the management of people.

    We currently run this qualification as an open course at our Nottingham and Reading training venues. Please click on the link below to find out more information and to see the scheduled dates for the ILM Level 3 Award in Leadership and Management.

    ILM Level 3 Award in Leadership and Management



    Related Link: Management of Health and Safety

    As a new manager, one of your new responsibilities is likely to be the management of health and safety. It is up to managers to ensure that all reasonable precautions have been taken and control measures put in place in order to reduce as far as possible the chances of a worker becoming ill or injured as a result of doing their job.

    The IOSH Managing Safely course is ideal for new managers who are now responsible for health and safety

    The IOSH Managing Safely course is ideal for new managers who are now responsible for health and safety

    One of the most popular health and safety training courses for managers is the IOSH Managing Safely certificate. Typically run over four days, this qualification provides managers with a comprehensive overview of the main health and safety issues that will apply to a workplace in virtually any industry. These include risk assessments and hazard identification, accident prevention, environmental considerations, legal responsibilities and much more.

    So if you are a new manager and are taking your first steps into the management of health and safety in the workplace, this course will be ideal, particularly if you have had little or no formal health and safety training in the past. See the IOSH Managing Safely course at our sister company Associated Training to find out more about it along with scheduled dates and prices.

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    Scheduled Courses:

    All prices below include lunch, refreshments and course materials.

    14-15 July 2016
    Location: Manchester (Airport)
    Price: £595.00 + vat
    Availability: Yes
    Book Online for a 10% Discount

    28-29 July 2016
    Location: Nottingham
    Price: £595.00 + vat
    Availability: Yes
    Book Online for a 10% Discount

    15-16 September 2016
    Location: Manchester (Airport)
    Price: £595.00 + vat
    Availability: Yes
    Book Online for a 10% Discount

    10-11 October 2016
    Location: Reading
    Price: £595.00 + vat
    Availability: Yes
    Book Online for a 10% Discount

    25-26 October 2016
    Location: Nottingham
    Price: £595.00 + vat
    Availability: Yes
    Book Online for a 10% Discount

    24-25 November 2016
    Location: London (Dartford)
    Price: £595.00 + vat
    Availability: Yes
    Book Online for a 10% Discount


    Clients

    See below for a selection of our past and current clients at the Business Learning Foundation: