ILM Level 3 Award in Leadership and Management

Accredited management training for new managers
The ILM Level 3 Award in Leadership and Management Qualification

One of the most popular accredited management training qualifications available, the Institute of Leadership and Management (ILM) Level 3 Award in Leadership and Management is aimed at managers who have had little or no previous formal management training, and who wish to develop their managerial skills. It is particularly suitable for current team leaders who wish (or are required) to move up to the next level of management.

Our 3-day programme is made up of the units: Solving Problems & Making Decisions, Understanding Leadership and Understanding the Communication Process in the Workplace. Completing these units will give you the ideal skills to effectively manage and motivate those working for you.

This ILM Level 3 Award allows delegates to develop a core range of management skills which can be put into practice in the workplace, helping to develop better and more effective managers who can deliver results for your organisation.


Course Syllabus

The syllabus of the ILM Level 3 Award in Leadership and Management course covers the following:


MODULE ONE - SOLVING PROBLEMS AND MAKING DECISIONS

  • What is a problem?
  • How to identify a problem, its nature, scope and impact
  • Identifying the root cause
  • Understanding how to interpret information to solve a problem
  • What is involved in making an informed decision?
  • Generate ideas/solutions- creative thinking techniques
  • How to evaluate your options
  • Finding the critical path
  • Having confidence to commit to a decision
  • Planning approach
  • Communicating the decision
  • Implementing the plan


  • MODULE TWO - UNDERSTANDING LEADERSHIP

  • What is leadership?
  • Recognise the differences and similarities between leadership and management
  • Qualities and skills of a leader
  • Action Centred Leadership - Team, Task, Individual - John Adair
  • Varying leadership styles
  • Evaluating a range of leadership models and their significance for:
    • Task
    • Performance
    • Culture
    • Relationships
  • Reflect on your own leadership styles and behaviours
  • Create an action plan to enhance your performance


  • MODULE THREE - UNDERSTANDING THE COMMUNICATION PROCESS IN THE WORKPLACE

  • Identify what is effective communication
  • Understand the importance of effective communication at work
  • Recognise the different ways we communicate
  • Recognise possible barriers to communication and how to overcome them
  • Johari's™ window - communication flows
  • How others will perceive and interpret the information you have provided
  • Active listing
  • Developing questioning skills
  • Understanding the significance of non-verbal communication and body language
  • Developing sensory acuity, and how to use it effectively in the workplace


  • Scheduled Course Dates

    Book and pay online for the ILM Level 3 Award in Leadership and Management course and get a 10% discount off the usual price

    All prices below include lunch, refreshments and course materials. The cost of this course is £895.00 + vat per person, or book and pay online for a 10% discount price of £805.50 + vat per person.


    Date Location Availability Book
    17-19 July 2017 Manchester (Airport) Yes Book Online
    14-16 August 2017 Nottingham Yes Book Online
    11-13 September 2017 Reading Yes Book Online
    18-20 October 2017 Manchester (Airport) Yes Book Online
    13-15 November 2017 Nottingham Yes Book Online


    Venue Information


    Nottingham

    5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG
    Click here for map

    Birmingham

    The Beeches, 6 Selly Oak Road, Bournville, Birmingham, B30 1LS
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    Manchester (Airport)

    Hilton Manchester Airport, Outwood Lane, Manchester, M90 4WP
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    Reading

    Holybrook House, 63 Castle Street, Reading, RG1 7SN
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    Clients

    See below for a selection of our past and current clients at the Business Learning Foundation: