ILM Level 3 Award in First Line Management

Awarded by the Institute of Leadership and Management, the ILM Level 3 Award in First Line Management provides supervisors and first line managers with a recognised qualification that focuses on the core skills required for the new manager.

The course, which is accredited by the ILM, can generate significant payback for your employer in terms of returns on investment (see Tarmac case study below), cost savings and quality improvements in your workplace. It also provides a toolkit of techniques to apply upon return to the workplace.

The ILM Level 3 Award in First Line Management is suitable for those who are likely to become first line managers, team leaders or supervisors, as well as those who are already in such a role but have had little or no formal management training.

Please note that one hour of evening work is required after day 1 and day 2 of this ILM course.

Course Objectives

By the end of the course participants will:

Learn how to solve problems and make decisions

Understand the communication process in the workplace

Gain an introduction to leadership

Learn how to build the team

Case Study

In 2010, Tarmac Building Products made a £45k investment in an ILM programme for 20 managers, which equated to £1,750 per manager.

As a direct result of this bespoke accredited programme, consisting of a Foundation stage, 5 x 2 day modules spread over 9 months and assigned 'work-based assignments; - ensuring each manager applied the learning to specific business applications - a £1,600,000+ tangible, commercial gain has been measured that has been thoroughly analysed and attributed to the programme we delivered.

We are more than happy to provide a reference for this case study. If you would like it, please contact us to request it.