Appraisal Skills

This is a 2 day course

1. See bottom of page for scheduled course dates.

2. If you have 4 or more delegates we can schedule a course for you, or run it in-house. Please contact us online or call us at our Associated Training offices on 0115 9849940 for details.

Who will benefit: Managers and anyone who is responsible for implementing or carrying out appraisal meetings within their organisation.

Objectives: By the end of the course participants will be able to:

Recognise the purpose and benefits of an organisation implementing a meaningful and effective appraisal process
Prepare effectively for the appraisal interview
Follow a three stage approach to conducting the interview
Provide effective feedback, both motivational and corrective
Set SMART objectives
Use a range of key communication and interpersonal skills to carry out a successful appraisal

Module One - Appraisals in Context

The purposes and benefits of an effective Appraisal process
Appraisal format – the three main stages

Module Two - Preparing to Appraise

Reviewing the appraisee’s job role, standards of performance, previous objectives and outcomes
Identifying areas of optimum and minimum performance levels
Planning and preparing – what to prepare:
Questions, feedback, key objectives, meeting strategy, logistics and the appraisee

Module Three - The Appraisal Meeting

Opening the meeting
Reviewing past performance / objectives together
Recognising good and exceptional performance
Identifying areas of poor performance together and planning ways to improve
Agreeing and setting SMART objectives
Summarising and closing the meeting

Module Four - Communication and Interpersonal Skills

Effective questioning techniques
Active listening
Body language
Influencing techniques
Remaining assertive

Module Five – Follow-up to the Appraisal Meeting

Action planning
Setting milestones
The importance of ongoing feedback and support

Module Six - Theory into Practice

Where the course is delivered on a bespoke basis the organisations own appraisal process documentation can be introduced and role-plays, using professional actors, can be designed around typical situations relevant to the organisation.

Scheduled Courses:

This course is not currently scheduled. Please contact us online or call us at our Associated Training offices on 0115 984 9940 for further details.

General Information:

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For further details about how we can help you with your management training needs, contact one of our specialist management training advisers at our Associated Training offices on:
Telephone: 0115 984 9940
Fax: 0115 921 5352
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