Managing Appraisals


Managing Appraisals Training Course

When performance is measured and reported the rate of performance improvement accelerates.

This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques.

The course revisits the purposes of appraisals, the intended outcomes and the issues of performance. You have the opportunity to put the practice of appraisal interviewing into effect throughout the day. It concentrates on building your confidence in undertaking a successful appraisal programme. It looks at pre-appraisal issues as well as the follow-up requirements.

Attitudes and behaviours are discussed as well as understanding how to overcome appraisal concerns. The structure of an appraisal interview is covered along with questioning and listening skills and target setting.

Course Duration: 1 day (9:30am - 5:00pm approx)

CPD Value 5.5 Hours

This course is run by our partners PTP Training.


  • A greater confidence in handling appraisals
  • An understanding of the purpose and benefits of appraisals
  • The development of practical skills in successful appraisal handling
  • The ability to structure an appraisal process and the interview
  • The ability to deal with behavioural issues
  • The development of a workable action plan for implementation back in the office

  • Course Syllabus

    The syllabus of the Managing Appraisals course covers the following:

    Module One

    Introduction and course objectives.

    Module Two

    Purpose of Appraisals - The key reasons for appraisals; the link with performance and development of staff; objective setting and measurement.

    Module Three

    Benefits of Appraisals - Benefits to the organisation, the team, the manager and the individual.

    Module Four

    Appraisal Role Plays - The importance of preparation; Setting the right tone; dealing with performance; evidence for assessments.

    Module Five

    Listening Skills and Questioning Skills - Getting the balance right; open and perceptive questioning; importance of feedback; working to a plan.

    Module Six

    Appraisal Role Plays - Building techniques; the staff development plans; revising objectives.

    Module Seven

    Understanding the Overall Process: Action Planning - Putting the process and activities together; where do my priorities lie, where from here.

    Module Eight

    Summary and action plans.

    Delegate Login

    Log In

    Scheduled Courses:

    All prices below include lunch, refreshments and course materials.

    Unfortunately this course is not scheduled for any more dates in 2016, but will be available in 2017. Dates to be published soon.


    See below for a selection of our past and current clients at the Business Learning Foundation: