When performance is measured and reported the rate of performance improvement accelerates.
This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques.
The course revisits the purposes of appraisals, the intended outcomes and the issues of performance. You have the opportunity to put the practice of appraisal interviewing into effect throughout the day. It concentrates on building your confidence in undertaking a successful appraisal programme. It looks at pre-appraisal issues as well as the follow-up requirements.
Attitudes and behaviours are discussed as well as understanding how to overcome appraisal concerns. The structure of an appraisal interview is covered along with questioning and listening skills and target setting.
Course Duration: 1 day (9:30am - 5:00pm approx)
CPD Value 5.5 Hours
This course is run by our partners PTP Training.
A greater confidence in handling appraisals
An understanding of the purpose and benefits of appraisals
The development of practical skills in successful appraisal handling
The ability to structure an appraisal process and the interview
The ability to deal with behavioural issues
The development of a workable action plan for implementation back in the office
The syllabus of the Managing Appraisals course covers the following:
Introduction and course objectives.
Purpose of Appraisals - The key reasons for appraisals; the link with performance and development of staff; objective setting and measurement.
Benefits of Appraisals - Benefits to the organisation, the team, the manager and the individual.
Appraisal Role Plays - The importance of preparation; Setting the right tone; dealing with performance; evidence for assessments.
Listening Skills and Questioning Skills - Getting the balance right; open and perceptive questioning; importance of feedback; working to a plan.
Appraisal Role Plays - Building techniques; the staff development plans; revising objectives.
Understanding the Overall Process: Action Planning - Putting the process and activities together; where do my priorities lie, where from here.
Summary and action plans.